As temperatures drop across the country we highly recommend locations experiencing temperatures below 40 degrees to add winter shipping insurance to your order.
When shipping live plants across the county there is much that falls out of our control. This insurance covers your full order for a refund or replacement should your plants arrive damaged due to the cold.
Winter insurance also ensures a heat pack is included in your package to help the plants stay warm on their journey.
Should your plant arrive in poor condition due to low temperatures please contact firstname.lastname@example.org within 48 hours including photos to receive replacement (if available) or refund options.